
Privacy Policy
Privacy Policy
Last Updated:
Jul 1, 2025
ClientCollections.com (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, platform, and services.
By using ClientCollections.com, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a) Personal Information
Full name
Email address
Phone number
Billing address
Government-issued ID (for account verification, if required)
Business name and registration details (if applicable)
b) Payment Information
Cardholder name
Card details (processed securely via our payment processor – we do not store raw card data)
Payment history and invoices
c) Technical Information
IP address
Browser type and version
Device identifiers
Pages viewed and usage behavior
d) Communication Data
Emails, messages, or feedback shared with us or through the platform
Support requests or dispute resolution correspondence
2. How We Use Your Information
We use your information for the following purposes:
To create and manage your account
To process recurring payments and generate invoices
To send reminders, confirmations, and service updates
To verify your identity for security and compliance
To facilitate dispute resolution between clients and service providers
To improve our website and services
To comply with legal or regulatory obligations
3. Sharing of Your Information
We do not sell your personal data. However, we may share your information with:
Payment processors (e.g., Paystack) for billing and transactions
Service providers or contractors who support platform operations (e.g., hosting, email notifications)
Legal authorities if required by law or to protect our rights
Service providers and clients, to the extent needed to facilitate service agreements, payment, or dispute resolution
4. Data Storage and Security
We store your data on secure servers and implement safeguards to protect your information, including:
SSL encryption for data in transit
Role-based access controls
Regular security reviews and platform updates
Compliance with applicable data protection laws
5. Your Rights and Choices
You have the right to:
Access or request a copy of your personal data
Update or correct inaccurate information
Delete your data (subject to billing or legal obligations)
Withdraw consent where applicable
Lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at [insert support email].
6. Cookies and Tracking
We use cookies to:
Keep you signed in
Remember your preferences
Analyze traffic and platform performance
You can manage or block cookies through your browser settings, though some features may not work properly without them.
7. Retention of Data
We retain personal and transaction data:
For as long as your account remains active
For a minimum of 5 years after your last transaction, as required for financial and regulatory purposes
Until manually deleted or anonymized upon request, unless restricted by law
8. Third-Party Links
Our platform may contain links to third-party websites or tools. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
9. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised version with the updated effective date. We encourage you to review it periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact:
ClientCollections.com Support
Email: Hello@clientcollections.com
Website: https://www.clientcollections.com