Privacy Policy

Last Updated:

Jul 1, 2025

ClientCollections.com (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our website, platform, and services.

By using ClientCollections.com, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:


a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Government-issued ID (for account verification, if required)

  • Business name and registration details (if applicable)


b) Payment Information

  • Cardholder name

  • Card details (processed securely via our payment processor – we do not store raw card data)

  • Payment history and invoices


c) Technical Information

  • IP address

  • Browser type and version

  • Device identifiers

  • Pages viewed and usage behavior


d) Communication Data

  • Emails, messages, or feedback shared with us or through the platform

  • Support requests or dispute resolution correspondence


2. How We Use Your Information

We use your information for the following purposes:

  • To create and manage your account

  • To process recurring payments and generate invoices

  • To send reminders, confirmations, and service updates

  • To verify your identity for security and compliance

  • To facilitate dispute resolution between clients and service providers

  • To improve our website and services

  • To comply with legal or regulatory obligations


3. Sharing of Your Information

We do not sell your personal data. However, we may share your information with:

  • Payment processors (e.g., Paystack) for billing and transactions

  • Service providers or contractors who support platform operations (e.g., hosting, email notifications)

  • Legal authorities if required by law or to protect our rights

  • Service providers and clients, to the extent needed to facilitate service agreements, payment, or dispute resolution


4. Data Storage and Security

We store your data on secure servers and implement safeguards to protect your information, including:

  • SSL encryption for data in transit

  • Role-based access controls

  • Regular security reviews and platform updates

  • Compliance with applicable data protection laws


5. Your Rights and Choices

You have the right to:

  • Access or request a copy of your personal data

  • Update or correct inaccurate information

  • Delete your data (subject to billing or legal obligations)

  • Withdraw consent where applicable

  • Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us at [insert support email].


6. Cookies and Tracking

We use cookies to:

  • Keep you signed in

  • Remember your preferences

  • Analyze traffic and platform performance

You can manage or block cookies through your browser settings, though some features may not work properly without them.


7. Retention of Data

We retain personal and transaction data:

  • For as long as your account remains active

  • For a minimum of 5 years after your last transaction, as required for financial and regulatory purposes

  • Until manually deleted or anonymized upon request, unless restricted by law


8. Third-Party Links

Our platform may contain links to third-party websites or tools. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.


9. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version with the updated effective date. We encourage you to review it periodically.


10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact:

ClientCollections.com Support
Email: Hello@clientcollections.com
Website: https://www.clientcollections.com